FAQ

Completely! We're a registered business based in the UK and our entire team works from our office in London and Falmouth. We're a marketplace, not a retailer. We only partner with trusted professional businesses and verify sellers before allowing them to sell through our marketplace, all to ensure you have the best possible shopping experience. What's more, we partnered with Stripe to offer you a seamless, secure experience. Transactions are securely processed by Stripe and encrypted with their world-class technology. The transaction is between yourself and the seller - Osbisy simply facilitate it. You can shop confidently as your orders are backed up with Stripe Buyer Protection. The vast majority of orders are without issue, however in the event your order doesn't arrive, it's not what you ordered or it's faulty, you can use Stripe Buyer Protection to get your money back.

Our sellers have such fantastic products and prices to offer you (thanks to our competitive selling fees), we decided to highlight the best of the best for you to shop with ease. Enter Osbisy Deals, your ticket to discounted goods! You'll spot everything from everyday essentials to big ticket items - all with great savings off the RRP.

The vast majority of Osbisy sellers are based in the UK. We do allow some sellers outside of the UK, US and EU and others to join as long as certain conditions are met. You can see a seller's address from their storefront - just click their name on the product page.

We're based in the UK. The Osbisy team works from our office in Falmouth and London. As a British business, we're proud to support the economy by paying our fair share of tax and we have no overseas offices diverting funds to other countries.

Completely! Transactions are securely processed by Stripe and encrypted with their world-class technology. The transaction is between yourself and the seller - Osbisy simply facilitate it. Eligible orders are backed up with Stripe Buyer Protection, and we're here to help guide you on any issues.